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Education Resources

Group Behaviour – MBA Book

Monday, October 27, 2008

Introduction of Group Behaviour:

Group formation is created by more than one people for common interest. It is defined as two or more people interaction to achieve particular objectives.

According to Schien Group Behavior is, “Any number of people who interact with one another and are psychologically aware of one another and perceive themselves to be a group”. The theory was developed in 1972.

According to Adair theory which was proposed in 1986, “A group has common needs relating to task, group and individuals and each group develops its own “group personality”.

Objective of Group Behaviour Chapter:

Concept of Group

Types of Group

Group Formation

Characteristics of Group

Group Structures

These are topics of group behvaiour chapter which we have to study and elaborate this in our experience.

About the concept of group I have already mentioned it in introduction of group. So, from here I will start to write about “Types of Group”.

Groups can be divided into two parts – formal or informal. Formal group is well design and well define for an organization structure.

Formal groups run on command on group, task of group and with committee. Formal groups have some characteristics which should be followed by any formal group. These are:

It meets a required goal

It has defined structure

It is Problem solving group

It has some designation and work assignments for its member.

It has well defined norms.

It has specified goals and deadlines.

After the formal groups we can discuss on informal groups. In an organization both informal and formal groups work actively. But informal group don’t take responsibility like formal group.

Informal groups bring people together based on personal friendship and interest to the organization.

In informal group we can include – friendship group, interest group, reference groups, membership groups and cliques.

Stages of group development:

Everything has development process. So, group has also some process to develop its. According to Tuckman group development has five-stage. The theory was proposed in 1965.

The five stages of group developments are:

Forming

Storming

Norming

Performing

Adjourning

Forming is initial formed group.

Storming is the stage of inter-group conflicts for group.

Norming is the stage of developing close relationship within group.

Performing is the stage of function within a group.

Adjourning is the stage of permanent for any group.

After this, we should discuss about characteristics of groups. In the group characteristics we can involve some aspects that are:

Role Structures: It defines the group member’s roles. It develops on individual skills. Personal roles can be explained as:

Role Overload

Role Conflict

Role Ambiguity

Now, there are group roles also which can be explained as:

Work roles

Informer roles

Maintenance roles

Group Roles can be defined in two ways – task roles and maintenance.

In the task roles we can include:

Initiator

Information seeker or giver

Opinion seeker or giver

Elaborator

Coordinator

Orienter

Evaluator

Energizer

Procedural Technician

Recorder

Like these in the maintenance roles we can includes these:

Encourager

Harmonizer

Compromiser

Gatekeeper

Standard Setter

Commentator

Follower

After all these discussion, now we can discuss about group structures. Group is not a mob at all. It is well organized formation of individuals to achieve goals.

For a group these structures can be followed:

Leadership: it is main roles of a group and leadership has major responsibilities.

Norms: it is vision to look the world.

Status: It is social aspect which is recognized by people.

Size: a group has different size but depends upon group goals. But normally it should be from 3-13 but for high quality it should be 3-5.

Composition: a group is a collaboration of many people and many targeted goals. So, in a group there should be composition of knowledge and skills.

Some Techniques for Group Decision Making:

Decision making is main task of a group. To take decision in group there are some techniques which is known as:

Brainstorming: it is known as generating alternatives.

Normal Group Technique (NGT): It is known as very good technique because in this technique a group meets formally but does not restrict independent thinking.

Delphi Technique: the technique has great value because it has ability to generate a number of independent judgments without the involvement of members face-to-face.

Lastly, we can say define group behaviour in short as group ethics. It is not individual propaganda but it is an inter-dependence propaganda however it satisfies individual needs and goals also.

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